77pinas Privacy Policy – How We Handle Your Personal Data

When you register an account with 77pinas, we collect personal information that is necessary to verify your identity and provide you with a safe, personalised gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address within the Philippines. During the account verification process, we may also request a government-issued identification document to confirm that you meet the minimum age requirement of 18 years old. When you make deposits or withdrawals, we collect transaction-related data such as payment method details, transaction amounts, and timestamps — this information is required to process your financial requests accurately and securely. We also collect technical data automatically when you use the platform, including your IP address, device type, browser version, and session activity logs, which help us maintain platform security and improve the overall user experience. Any information you voluntarily provide when contacting our support team — such as the content of your messages or any attachments you send — is also retained for the purpose of resolving your enquiry. We only collect the minimum amount of personal data necessary to operate the platform responsibly and in compliance with applicable Philippine regulations.

The personal data we collect is used exclusively to operate, maintain, and improve the 77pinas platform for Filipino players. Your account information is used to verify your identity, process your transactions, and ensure that your account remains secure at all times. We use your contact details to send you important account-related communications, such as deposit confirmations, withdrawal updates, and security alerts — we do not send unsolicited promotional messages without your consent. Technical and behavioural data collected during your sessions helps us identify and resolve platform issues, optimise page performance, and tailor the gaming experience to your preferences. Where required by Philippine law or by our licensing obligations, we may use your data to conduct anti-money laundering checks, responsible gaming assessments, or fraud prevention reviews. We do not use your personal data to make automated decisions that would have a significant legal or financial impact on you without human oversight. All data processing activities are carried out in accordance with the principles of purpose limitation, data minimisation, and storage limitation.

77pinas does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — this is an absolute commitment we make to every player on our platform. We may share limited personal data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers; all such providers are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be legally required to disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we receive a valid legal request or if disclosure is necessary to prevent fraud, money laundering, or other criminal activity. If 77pinas undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, but only under the condition that the same level of data protection is maintained. We will never disclose your data to any party outside the Philippines without ensuring that adequate data protection safeguards are in place. Any third party that receives your data is required to treat it with the same level of care and confidentiality that we apply internally.

We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the 77pinas platform is encrypted using industry-standard TLS (Transport Layer Security) protocols, ensuring that your information cannot be intercepted during transmission. Sensitive account data, including passwords and payment details, is stored in encrypted form and is never accessible in plain text by any member of our team. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their specific job functions, and all such access is logged and monitored. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 77pinas account and to log out after each session. In the event of a data breach that poses a risk to your rights or freedoms, we will notify you and the relevant Philippine authorities as required by law.

As a player based in the Philippines, you have a number of important rights in relation to the personal data that 77pinas holds about you. You have the right to access a copy of your personal data at any time by submitting a request to our support team, and we will respond within a reasonable timeframe. If any of the information we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay. You may also request the deletion of your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose for which it was collected, or if you withdraw your consent and there is no other legal basis for processing. Where we process your data based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. You have the right to object to the processing of your data for direct marketing purposes, and we will honour such requests promptly. If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the details provided in the footer of this page.

We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with anti-money laundering requirements. Once the applicable retention period has expired and there is no longer a legal basis for retaining your data, it is securely deleted or anonymised. Like most online platforms, 77pinas uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse platform usage patterns. Essential cookies are necessary for the platform to function correctly and cannot be disabled; optional analytics cookies may be declined through your browser settings without affecting your ability to use the platform. We do not use cookies to track your activity across third-party websites or to build advertising profiles. For a full list of the cookies we use and how to manage them, please visit the FAQ page or contact our support team directly.